In the next five years, we have a once in a generation opportunity to change the way we provide health and social care services for the people of Cornwall and the Isles of Scilly.

The current health and social care system needs reform and we must seize the moment. Preventing ill health and more care at home are at the heart of health and care plans for Cornwall and the Isles of Scilly.

In November 2016, all the major public sector health and care organisations published an outline plan to improve services based on the NHS England Five Year Forward View and Devolution Deal for Cornwall. This programme of work is known as ‘Shaping Our Future’ and is the number one priority for everyone working in health and social care.

Shaping Our Future has three aims:

  • Improve the health and wellbeing of the local population.
  • Improve the quality of local health and care services.
  • Deliver financial stability in the local health and care system.

Get involved

In Cornwall and the Isles of Scilly, we have set up a Transformation Board which is made up of all the leaders of the major health and care organisations, including Healthwatch. Our draft plan and priorities are based on the expert knowledge of people working in within health and care, public health teams and engagement with local communities.

You can read our outline plans by clicking on this link Taking Control, Shaping our Future or you can download our Easy Read version

You can also read a summary of the community views on our outline plans: Community Views on the Cornwall and Isles of Scilly Health and Social Care Plan 2016 – 2021.

Exeter University Public Survey Summary Report 2017

Exeter University Public Survey Detailed Report

Exeter University Community Event Report

Exeter University Community Network Panel Report

If you would like to read about our earlier engagement to establish our priorities you can read those documents by clicking on the links below:

If you would like information in another format please contact KCCG.Engagement@nhs.net or phone 01726 627897.

If you would like to find out more about how you can get involved in the Shaping Our Future programme email: shapethefuture@cornwall.gov.uk

Next steps

Based on the views of local clinicians, practitioners and citizens we now want to define in more detail our options for each local area to improve health and care services. We will do this in partnership with local communities and consult further on any big changes.

People told us that preventing ill health, more joined up care in the community and better access to GPs and urgent care services in the evenings and at weekends are the top priorities. Further investment in mental health services, more alignment with children and young people's services and better use of information technology were other areas identified as needing improvement by local citizens. Savings were expected to made by reducing bureaucracy and management burden.

These areas will be our focus in developing detailed plans, taking action where there is support to do so and consulting further where there are big changes proposed.

To register your interest in shaping the future of health and care services email: shapethefuture@cornwall.gov.uk

Links to further information


  • In the next five years, we have a once in a generation opportunity to change the way we provide health and social care services for the people of Cornwall and the Isles of Scilly.-
  • What if… we had a co-ordinated approach to planning and delivering health and care services and a simple system that everyone could understand?-
  • What if… we invested a minimum of £20 million in preventing people getting ill, supporting selfcare and targeting citizens who are most likely to have health problems?-
  • What if… we had outstanding community care that was properly co-ordinated to keep people well, help people stay out of hospital or leave hospital quicker with more personalised care and support?-
  • What if… we had an urgent care service that was accessible, reliable and co-ordinated with clinicians at the end of a phone if you need advice, visiting you when essential or on average 30 minutes from home so that you only need to visit an Emergency Department in an actual emergency?-
  • What if… we changed our approach to caring for people with specific conditions so citizens got equitable access to high standards of care regardless of where they lived or their individual clinician within the resources available?-
  • What if… local care providers changed the way they worked together to enable joined up care, shared expertise more eff ectively and used the properties we have efficiently?-